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Thread: A firm worth supporting: exemplary customer service from Bosie

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    A firm worth supporting: exemplary customer service from Bosie

    I bought a sweater from Bosie from their Black Friday sale, loved it, then ripped it under one arm as I tried to take it off in a hurry. I wrote to them asking for some matching yarn to mend with, and they offered to repair it free of charge it if I sent it back to them. Which I did. Yesterday it arrived, postpaid, as good as new.

    There's a reason to support firms like this one.

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    Quote Originally Posted by mlstein View Post
    I bought a sweater from Bosie from their Black Friday sale, loved it, then ripped it under one arm as I tried to take it off in a hurry. I wrote to them asking for some matching yarn to mend with, and they offered to repair it free of charge it if I sent it back to them. Which I did. Yesterday it arrived, postpaid, as good as new.

    There's a reason to support firms like this one.
    Always good to hear about a company "doing the right thing". I'll give them a look.

    Miss your posts in WIWT @mlstein

    editing to add: Do they having a website? I couldn't find one.

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