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Thread: Watch Out for Allen Edmonds--My Recent/Current Experience

  1. #11
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    Another recent experience: I ordered first quality pairs of Park Avenues and Daltons and they showed up 2 days later in perfect condition.

  2. #12
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    It is evident that the customer service at AE has declined. Furthermore, the quality control has been rather spotty as well based on the reports I'm reading on other pages. The redesigned AE website, corporate identity and marketing strategy does make me want to test Alden and other brands. I will hold on to my existing AE collection but will likely not buy any more shoes from them. It is only a matter of time before they switch to cheaper materials.

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