Results 1 to 9 of 9

Thread: AE McAllister - Defect fixable or shall I return

  1. #1
    Junior Member
    Join Date
    Jan 2018
    Posts
    3
    Mentioned
    0 Post(s)
    Quoted
    2 Post(s)

    AE McAllister - Defect fixable or shall I return

    Hi friends,

    I took a chance by ordering a pair of 2nds walnut t McAllisters from ae.com for $215 and got a pair with a defect. The toe has a darker shaded line on both pieces.

    Do you think it’s worth keeping or shall ai return?

  2. #2
    Varsity Member
    Join Date
    Aug 2015
    Location
    Gotham
    Posts
    121
    Mentioned
    3 Post(s)
    Quoted
    49 Post(s)
    Pictures would help.

  3. #3
    Varsity Member mebejoseph's Avatar
    Join Date
    Nov 2017
    Location
    So Cal
    Posts
    1,404
    Mentioned
    62 Post(s)
    Quoted
    558 Post(s)
    Well, they are seconds for almost 50% off, so I would except something that was not a subtle or minor defect. Assuming you purchased from the shoe bank, the cost for the return is $10, right? Do they have another to replace it with? If so, maybe it's worth the $10 to take a chance to get something you like better.

    But you're really pushing my buttons. I'm expecting a pair of McAllisters today in bourbon to arrive via Fedex. I hope they are okay.

    And the McNeils my wife gave me for Xmas have a very minor defect. She talked me into overlooking it and keeping them. It still bothers me whenever I think about it.

    I'm keeping my fingers crossed.

  4. #4
    Junior Member
    Join Date
    Jan 2018
    Posts
    3
    Mentioned
    0 Post(s)
    Quoted
    2 Post(s)
    Quote Originally Posted by Bruce Wayne View Post
    Pictures would help.

    Here you go guys

    https://i.imgur.com/rYZgBqf.jpg

  5. #5
    Varsity Member
    Join Date
    Aug 2015
    Location
    Gotham
    Posts
    121
    Mentioned
    3 Post(s)
    Quoted
    49 Post(s)
    Unless you're going to put a heavy burnish on the toes I'd send them back. Yes it's a gamble but I'd rather have a pair with a defect anywhere else than the toe. Maybe you'll get lucky with some bad stitching on the welt instead.

  6. #6
    Junior Member
    Join Date
    Jan 2018
    Posts
    3
    Mentioned
    0 Post(s)
    Quoted
    2 Post(s)
    Quote Originally Posted by Bruce Wayne View Post
    Unless you're going to put a heavy burnish on the toes I'd send them back. Yes it's a gamble but I'd rather have a pair with a defect anywhere else than the toe. Maybe you'll get lucky with some bad stitching on the welt instead.
    You mean getting lucky with the replacement pair? If I replace for another second do I still need to pay restocking?

  7. #7
    Varsity Member
    Join Date
    Aug 2015
    Location
    Gotham
    Posts
    121
    Mentioned
    3 Post(s)
    Quoted
    49 Post(s)
    Quote Originally Posted by shoesnob View Post
    You mean getting lucky with the replacement pair? If I replace for another second do I still need to pay restocking?
    Right, if they have more in your size you might get lucky if you return these and try again. I'm not sure on the restocking fee, I haven't bought from AE in a while.

  8. #8
    Varsity Member
    Join Date
    Oct 2017
    Posts
    576
    Mentioned
    11 Post(s)
    Quoted
    251 Post(s)
    Quote Originally Posted by shoesnob View Post
    You mean getting lucky with the replacement pair? If I replace for another second do I still need to pay restocking?
    If you call the main AE number, and not the store you got the second from, they'll usually just give you the exchange for free.

  9. #9
    Varsity Member
    Join Date
    Jul 2015
    Location
    SC, USA
    Posts
    146
    Mentioned
    2 Post(s)
    Quoted
    52 Post(s)
    They don't charge a restocking fee for exchanges

    Sent from my Nexus 7 using Tapatalk

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •