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The "New" Allen Edmonds?

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    #61
    Originally posted by thedrake View Post
    It's not these? https://www.allenedmonds.com/shoe-ca...F817_color=818

    Or these? https://www.allenedmonds.com/outlet/...F980_color=981

    I bought a pair of both for my Long Branch boots and they're pretty nice.

    the first one you posted are the wrong diameter.

    the second ones are right, but of course they're the wrong color.

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      #62
      Originally posted by evanparker View Post
      the first one you posted are the wrong diameter.

      the second ones are right, but of course they're the wrong color.
      Wow, how'd you find that out? I didn't see any diameter information on the page. I haven't laced up the brown laces so I didn't notice if they're a different diameter or not.

      Comment


        #63
        Originally posted by hornsup84 View Post
        Allen Edmonds is now using Baker Mayfield as a spokesperson... as a Texas fan, it's really giving me pause. Seems like an overreach to be "cool" IMO.

        At least we beat OU this weekend
        I had no idea who that was until I googled him just now.

        Apparently everyone watches football too, according to AE.

        Caleres really is just boning it hard aren't they?
        https://www.professorhorseyhead.com

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          #64
          Welp. I have defended AE and given them the benefit of the doubt since they were acquired by Caleres. No more.

          I ordered two pairs of shoes from them last month. One pair I kept, despite the fact they were slightly mismatched in color and had heavy toe burnishing that does not appear in any way, shape, or form in product photos. The other I returned three weeks ago. The return process itself was rather odd, as AE generated a UPS label for me in a browser tab, but did not email me a copy or otherwise mark it as being actually associated with my particular order.

          UPS tracking data shows AE received my return on 10/24, almost two weeks ago. I received no notification from AE that either my return had been received/accepted or regarding my refund. If I had not thought to have the UPS store print me a receipt when I dropped the package off, I would have no way of knowing whether my return had been delivered.

          I contacted AE customer service through their website a week ago to inquire as to the status of my return/refund.

          I have received neither a response nor my money back.

          So now I guess it’s time to take to the online reviews/social media to raise a stink, since it seems that is the only effective way to get the attention of companies like this.

          I will not be shopping with AE anymore after this.
          Ben

          Comment


            #65
            I've never been a fan of Allen Edmonds as whenever I've considered purchasing from them I find myself shelling out extra for something better like Alden or Carmina. Now as I look to expand my shoe collection beyond a longwing, chukka, and heavy boot, I can't see myself opting for AE over less expensive brands like Meermin or the higher end brands I mentioned, doubly so given the change in ownership and downturn in quality and service.

            I'd suggest making AE a thrift/eBay only option. AE is by far the easiest to get quality brand on the secondary market. Hell, there are some flawless Daltons on eBay right now for $200-300 that are calling my name and I wear the most popular size there is!

            Long-term, I think AE will go the way of Bonobos as a brand that built a legitimate reputation on quality, service, and ethical labor practices before gradually cutting back on all three, leaving their price points unchanged, and pocketing the profit all while lying to consumers about their standards. As with Bonobos, getting sold to an entity that in no way reflects the brand's original reputation and values can only lead to AE continuing its downward spiral of moving production to the cheapest overseas factories and cannibalizing its own legacy with bloated product lines and price points that no longer match the quality of the product.

            I suppose my point here is that as consumers in the decidedly niche market of quality menswear, we have rare and significant power on an individual level. If AE wants to keep gradually moving its production to the Dominican Republic while doing the bare minimum to have a "Made in the USA" label that indicates little in the way of quality, then we can tell them to kindly fuck off and take our business to brands that deserve to be supported by people invested in the standards and practices that go into the final product.

            Comment


              #66
              Has Bonobos actually dropped in quality, or is this just an assumption based on their having been bought out by Wal-mart?

              Comment


                #67
                Originally posted by Domino View Post
                Has Bonobos actually dropped in quality, or is this just an assumption based on their having been bought out by Wal-mart?
                I wore Bonobos back when they were made in the US and have tried on their stuff twice since they moved production overseas, the most recent time being last year. The difference in the quality of the stitching and construction is easily seen/felt and the material feels much cheaper too. I love how their pants fit, but at $98 and up they're nowhere close to justifying the price point compared to their competitors.

                Further, while Bonobos' sales numbers aren't public, industry estimates have them at $100 million in sales annually. You can't move that much ready-to-wear product in that many styles at those price points without significant sacrifices in quality, the numbers won't be profitable otherwise. And Bonobos has been declining in quality ever since they halted US manufacturing, primarily because of pressure from VC investors squeezing them to raise sales and profits. This trend of declining quality for Bonobos actually has nothing to do with Wal-Mart since rather than target manufacturing it instead slashed worker benefits once the sale went through. Bonobos and fellow OG web retail clothing darling Nasty Gal have become something of a cautionary tale for the next generation of web-focused retail clothing startups, which is expounded on quite well in this article https://www.fastcompany.com/40483034...e-anti-bonobos

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                  #68
                  Originally posted by LesserBlackDog View Post
                  Welp. I have defended AE and given them the benefit of the doubt since they were acquired by Caleres. No more.
                  <snip>
                  Well this is disappointing. I was pondering purchasing some shoes thanks to Joe's posting on the main page. But the gamble of having the shoes shipped to Canada and then the quality not being there is worrisome. Joe has done a review on Spier and Mackay's shoes so perhaps it is time to give a fellow Canadian company a try.

                  Comment


                    #69
                    I really love the look of the new Spier and Mackay shoes. As a fellow Canadian, I totally feel the reluctance to pull the trigger on something from the States without a strong guarantee that it will be worth what I pay for it. Unfortunately I have EEE feet so finding anything remotely good looking in my size from Canadian retailers is super hard. Does anyone know what ordering Meermin is like from Canada? They have a small line of EEE shoes on the Hiro last.

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                      #70
                      Finally got a response to my email about my refund. I was told I would have my refund by the end of the day 11/7/18. It is now 11/9/18 and I still have no refund.

                      Ben

                      Comment


                        #71
                        Wow [MENTION=2341]LesserBlackDog[/MENTION] , that is so unsat. I was planning on ordering a pair of Higgs, but I am now going to look elsewhere. I don't need that kind of customer service in my life. If I get a pair, I will just look at eBay or some other avenue .

                        Comment


                          #72
                          Originally posted by AlejandroLopez View Post
                          I've never been a fan of Allen Edmonds as whenever I've considered purchasing from them I find myself shelling out extra for something better like Alden or Carmina. Now as I look to expand my shoe collection beyond a longwing, chukka, and heavy boot, I can't see myself opting for AE over less expensive brands like Meermin or the higher end brands I mentioned, doubly so given the change in ownership and downturn in quality and service.

                          I'd suggest making AE a thrift/eBay only option. AE is by far the easiest to get quality brand on the secondary market. Hell, there are some flawless Daltons on eBay right now for $200-300 that are calling my name and I wear the most popular size there is!

                          Long-term, I think AE will go the way of Bonobos as a brand that built a legitimate reputation on quality, service, and ethical labor practices before gradually cutting back on all three, leaving their price points unchanged, and pocketing the profit all while lying to consumers about their standards. As with Bonobos, getting sold to an entity that in no way reflects the brand's original reputation and values can only lead to AE continuing its downward spiral of moving production to the cheapest overseas factories and cannibalizing its own legacy with bloated product lines and price points that no longer match the quality of the product.

                          I suppose my point here is that as consumers in the decidedly niche market of quality menswear, we have rare and significant power on an individual level. If AE wants to keep gradually moving its production to the Dominican Republic while doing the bare minimum to have a "Made in the USA" label that indicates little in the way of quality, then we can tell them to kindly fuck off and take our business to brands that deserve to be supported by people invested in the standards and practices that go into the final product.
                          Agree.

                          I'm guessing you're aware of:

                          https://www.jfitzpatrickfootwear.com/

                          and

                          https://www.cobbler-union.com/

                          So, I'll just post those as a reminder of a couple of up and coming young companies. I've received excellent service from both and love the shoes.

                          In regard to the shoes I purchased from Cobbler Union, which I got on a sale for about 60% off ($150 for a $400 shoe), someone emailed with a photo before they shipped, pointed out a slight blemish, told me they were the last shoes in my size, and asked if I still wanted them.

                          That's great customer service in my book!
                          WHY ARE THE GUYS IN SUITS HERE? HAS SOMETHING GONE WRONG?

                          Comment


                            #73
                            Originally posted by Shade View Post
                            Wow [MENTION=2341]LesserBlackDog[/MENTION] , that is so unsat. I was planning on ordering a pair of Higgs, but I am now going to look elsewhere. I don't need that kind of customer service in my life. If I get a pair, I will just look at eBay or some other avenue .
                            I got my Higgins Mill via eBay and am happy with them. I paid $150 and was able to see pics of the actual boots before buying. This is the only way I am buying AEs from here on out.

                            Comment


                              #74
                              Originally posted by LesserBlackDog View Post
                              Finally got a response to my email about my refund. I was told I would have my refund by the end of the day 11/7/18. It is now 11/9/18 and I still have no refund.
                              I would do a chargeback. If I'm feeling nice, I would write an email today and give them deadline until end of 11/3 and tell them I'd do a chargeback if there's no money in the bank when I wake up on Wednesday.

                              Comment


                                #75
                                Nice! Bookmarked those sites.

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