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Levi's Zipper falling off

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    Levi's Zipper falling off



    Does anyone know Levi's or Macy's policy for defective goods. I bought some Levi's Jeans from Macy's about two months ago, and the stitching on the zipper is coming apart and the zipper is falling off.


    Anyone know if I have any chance to return or exchange them? I don't have the receipt or anything anymore


    #2


    Any photos?

    Comment


      #3


      Levi.com has a 60 day return policy. If you got it from Macy's, I'm sure you'd be following Macy's policy. That sounds pretty weak to me!

      Comment


        #4


        Yea, I was hoping there might be some sort of guarantee outside of the normal return policy. It can be stitched back in, but kind of a pain in the ass

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          #5


          Dear Hardrain,


          You just answered my question in that it was a fly issue and not a zipper teeth issue.

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