Levi's Zipper falling off

[Hardrain]

Does anyone know Levi's or Macy's policy for defective goods. I bought some Levi's Jeans from Macy's about two months ago, and the stitching on the zipper is coming apart and the zipper is falling off.


Anyone know if I have any chance to return or exchange them? I don't have the receipt or anything anymore

[akosmowski]

Any photos?

[nicholascrawford]

Levi.com has a 60 day return policy. If you got it from Macy's, I'm sure you'd be following Macy's policy. That sounds pretty weak to me!

[Hardrain]

Yea, I was hoping there might be some sort of guarantee outside of the normal return policy. It can be stitched back in, but kind of a pain in the ass

[akosmowski]

Dear Hardrain,


You just answered my question in that it was a fly issue and not a zipper teeth issue.