I appreciate the answers.
I've hesitated buying any pants from Bonobos in part because it seems complicated to buy Groupon deals and stack coupons until I feel like I'm getting a great price. Plus, the challenge of knowing whether to size down or not seems complicated. Not that I'll never order, but it seems like a process that I would have to think through thoroughly before taking the plunge and becoming a Bonobos customer.
For whatever reason, I'm not the kind of person who returns clothes that I order online. I've done it twice...ever. So no matter how easy it is to return something, I just won't.
Not trying to change or challenge your business model, just offering some feedback and appreciate your participation here more than you can imagine.
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