Indochino Suit

[matthew]

I was pretty excited about Indochino and used the Black Friday deal to pick up two suits, an Essential Charcoal and a Dinner Jacket Tuxedo and ordered on Nov 28th, hoping to receive the tux in time for my cousin's NYE wedding. No luck, as the package came an hour after I left for home, and it contained only the Essential Charcoal. I think their policy of making one first for fit makes a lot of sense, but an option to say which one comes first would also make sense.


Pictures of Essential Charcoal


I tried the suit on and didn't love it. The images of the people wearing the suits imply they're a fitted cut, but this doesn't appear that way.


Thoughts on fit, particularly the arms and shoulders? The front outside of my shoulder is pushing into that seam, and their isn't a clean line on the outside of the sleeve(a problem I feel like I have with most jackets.


For reference, I'm 5'11", 175 with broad shoulders/triangle-shaped swimmer's body. A Ludlow 39R, and Ludlow 31x32 slacks both fit almost perfectly off the rack, which will be my future suit route.


Also, I'm outside of the timeline for returns/reworks. Anyone have experience with how they deal with remakes/refunds outside of their standard window?


Thanks for the help. Dappered and Threads have improved the quality of my dress immensely, and I appreciate everyone's efforts.

[bruschetta]

Matthew, Do you have the option to return the suit and cancel both of your orders? It looks terrible.

[greg_s]

+1. Do everything in your power to get your $ back.

[taz20075]

At the very least see if they will remake it for you.

[Chareth]

Ye gods. *makes the sign of the cross*


Good luck Matthew. Hopefully, they'll do right by you.

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