Hi all,

I made my first purchase from Club Monaco last week, a pair of the AE Leeds bluchers. They arrived yesterday, and unlike any AE shoe I've ever had shipped. The plastic sleeves and cloth bags were contained in the AE box, but the shoes themselves were just tossed in on top of them, with nothing to keep them from banging around.

While the soles didn't appear to have any wear, the suede on the shoes themselves was markedly scuffed and discolored in multiple places; the combination of packaging and wear suggesting these were a returned item that was sent back out without any thought.

Should I treat this as an outlier? Have others had such experiences with them?