Ok, so I've posted this on here a couple of times, but I've been disappointed by Florsheim recently.
I was introduced to the brand by my great-grandfather. Their shoes were a great combination of style, QUALITY, durability and their customer service was top notch.
Now? Not so much. I've gotten five pair of Florsheim's in the past 18 or so months.
-The first two pair, within a month, both were squeaking in the toe box and were not repairable. The leather was also suspect, but these were clearance shoes that I figured I got what I paid for.
-I returned and replaced the first two pair with Kenmoor wingtips. These also were of suspect leather quality (hard, "painted on"), stiff as a board AND these ALSO started squeaking in the toe box in the first month of use.
At this point I was done with buying anymore Florsheim shoes, but I went back one more time. I needed a pair of black cap's and so I went with the top of the line, Royal Imperial Monroe cap toe. I wore them once. Again, stiff as a board (I understand there's going to be some breaking in period, but these would have taken me MONTHS to break in) and the same feel as the Kenmoor wingtips, and the leather again - suspect. So I decided to be done once and for all.
Now to the really interesting part. I posted my review on Florsheim's website. I have it verified and everything and guess what - they took my 2 star review DOWN. I got an email from their customer service: "Good Day and thank you for your recent review. I am sorry to hear that you are not satisfied with your Monroe Royal Imperial. If you would like to discuss your needs, please ring me at your convenience on our toll free Customer Care line. 866-454-0449 8:00 – 4:30 CST Monday – Friday"
So anyways - curious if anyone else has been having similar experiences with Florsheim lately?